Dynamics Business Central Overview

Microsoft Dynamics 365 Business Central is a business management application solution for small and mid-sized organizations that helps automate and streamline business processes while helping manage your business.

Dynamics 365 Business Central is very intuitive, making it highly adaptable.  The application is also feature rich, enabling companies to manage their finance and operations, manufacturing, shipping, sales service, project management, services and more. 

Business Central is also easily expanded with functionality, making it work for companies in a way that is customized to support specific industries.

4 Features of Dynamics 365 Business Central


1) Transparent Project Management

One of the most important innovations of the Microsoft Dynamics 365 Business Central application is the project management feature. It gives you the ability to view every aspect of your project management pipeline in real-time.

You may handle complex projects that require considerable staff resources. Every team member will be working towards the same goal, but each person will have a different responsibility and different tasks.

If there are delays in one area, this could impact a colleague’s work performance. Without the right software, you may not be aware of this issue until further costs are incurred.

Not only can a lack of transparency impact your bottom line, but clients may become unhappy with delays and a lack of communication.

The Dynamics 365 Business Central platform eliminates these problems. You can monitor events and take action to fix issues when they arise.

You can keep your clients fully informed at all times and support your staff when they may need assistance.

Because you can take in all this information at a glance, it also helps you plan future project quotes. You’ll know what to expect when completing certain job types and can estimate your outgoings accordingly.

2) Seamless Sales Reporting in Dynamics 365 Business Central

While you need to watch your outgoings closely, you’ll also want to know when money is coming in. Your sales staff can keep track of every customer interaction and see what stage they are at in your pipeline with customized Power BI reports in the cloud. 

dynamics 365 business central in focus - sales reporting

This allows your team to decide if there is an opportunity for upselling or cross-selling to particular clients. But, they can also customize discount offers. This technique increases your income while helping customers to get a better deal.

As your team will record all this information in a central file, colleagues will know the outcome of each conversation. This reduces the risk of employees duplicating their efforts and contacting customers too often.

3) Data Security and Compliance

Working in the cloud means you need to have secure internal and external networks. This for the good of your own business and to protect your clients’ data. Of course, Microsoft can provide you with much-needed peace of mind.

The Dynamics 365 Business Central platform comes with built-in safeguards to protect and backup your data. You can also increase security by adding features for enhanced authorization and authentication.

4) Easily Accessible Upgrades with Dynamics Business Central.

When there are software upgrades, your professional support team can build them into your existing system. There is no need to change your infrastructure, and you can be using the new facilities instantly. 

This can be a great way to get an advantage over your competition without incurring expensive overheads.


It’s obvious Dynamics 365 Business Central helps organizations work smarter across their sales, service, project, and operations teams with a suite of productivity tools. The product helps improve business functions across a myriad of departments as well as help improve customer service.

Integent works with all Dynamics 365 applications, as well as other Microsoft products and services. Contact us today so we may help you, to, succeed with Microsoft 365 products.