If you want to become a certified Teams Administrator Associate, this is the exam you need to prepare for.

The Microsoft Teams Administrator needs to have the knowledge to deploy, plan and manage the various areas of MS Teams such as chat, apps, audio conferencing, meetings, calling and events.

This exam will thoroughly test your knowledge of managing MS Teams setting by using PowerShell, as well as understanding integration with apps and services, including but not limited to SharePoint, OneDrive for Business, Exchange, Azure AD, and Office 365 Groups. The Teams Administrator understands how to integrate external apps and services.

Exam MS-700: Managing Microsoft Teams – Skills Measured

Plan and Configure a Microsoft Teams Environment (45-50%)

Upgrade from Skype for Business to Microsoft Teams

May include but is not limited to:

  • choose an appropriate upgrade path and coexistence mode to meet specific requirements
  • plan and troubleshoot meeting migration
  • configure Microsoft Teams upgrade notification and meeting app choices
  • configure coexistence mode for the organization and per-user

Plan and configure network settings for Microsoft Teams

May include but is not limited to:

  • plan for successful network deployment by using Network Planner
  • calculate network bandwidth capacity for Microsoft Teams voice, video, meetings and Live Events
  • assess network readiness by using the Network Testing Companion
  • configure network ports and protocols used by Microsoft Teams client application
  • configure media optimizations by using QoS

Implement Governance and Lifecycle Management for Microsoft Teams

May include but is not limited to:

  • create team templates
  • set up policies for Office 365 Groups creation
  • configure Office 365 Groups for Microsoft Teams classifications, expiration policy, and naming policy
  • archive, restore, and delete a team

Configure and manage guest access

May include but is not limited to:

  • configure guest users for Microsoft Teams
  • configure guest permissions for a team
  • configure meeting, messaging, and calling options for guests
  • remove guests
  • manage Azure AD access review for guests
  • configure guest access from Azure AD portal

Manage security and compliance

May include but is not limited to:

  • assign Microsoft Teams Admin roles
  • create and manage compliance features, including retention and sensitivity policies
  • create security and compliance alerts for Microsoft Teams
  • create an information barrier policy
  • interpret security reports for Microsoft Teams

Deploy and manage Microsoft Teams endpoints

May include but is not limited to:

  • deploy Microsoft Teams clients to devices, including Windows, VDI (Virtual Desktop), MacOS, and mobile devices
  • manage configuration profiles
  • manage device settings and firmware
  • configure Microsoft Teams Rooms

Monitor and analyze service usage

May include but is not limited to:

  • interpret Microsoft Teams usage reports
  • interpret Microsoft 365 usage reports
  • optimize call quality by using Call Analytics
  • analyze organization-wide call quality by using Call Quality Dashboard

Manage Chat, Calling, and Meetings (30-35%)

Manage chat and collaboration experiences

May include but is not limited to:

  • configure messaging policies
  • manage external access
  • manage channels for a team
  • manage private channel creation policies
  • manage email integration
  • configure external access for SharePoint and OneDrive for Business
  • manage cloud file storage options for collaboration

Manage meeting experiences

May include but is not limited to:

  • configure meeting settings
  • create and manage meeting policies
  • configure settings for live events
  • create and manage policies for live events
  • configure conference bridge settings

Manage phone numbers

May include but is not limited to:

  • recommend a PSTN connectivity solution based on specific business requirements
  • order phone numbers
  • manage service numbers
  • add, change, or remove an emergency address for your organization
  • assign, change, or remove a phone number for a user
  • manage voice settings for users

Manage Phone System

May include but is not limited to:

  • manage resource accounts
  • create and configure call queues
  • create and configure auto attendants
  • manage call park policies
  • manage calling policies
  • manage caller ID policies
  • interpret the Direct Routing health dashboard

Manage Teams and App Policies (20-25%)

Manage a team

May include but is not limited to:

  • create a team
  • upgrade an existing resource to a team
  • manage privacy levels for a team
  • manage org-wide teams

Manage membership in a team

May include but is not limited to:

  • manage users in a team
  • configure dynamic membership
  • manage access review for team members

Implement policies for Microsoft Teams apps

May include but is not limited to:

  • create and manage app permission policies
  • create and manage app setup policies


Follow this link for more information as well as training resources from Microsoft!

Some helpful videos

Walkthrough of Microsoft Teams

Recording audio, video, and screen sharing with Microsoft Teams

Using Microsoft Teams, Flow, and an Ideation list with Project Online for Project Intake

Using the Microsoft Teams and Dynamics 365 Integration

Integrating Microsoft Teams and Microsoft Project Online