That's how it's done

 

We can only achieve that goal through the delivery of exceptional quality and the highest value for each and every project we deliver. We are committed to your success. And we measure the results against the goals and objectives that we collectively set out to achieve. Integent's deployment process ensures we gain a full understanding of an organization's requirements. 

We then install, configure, and perform the necessary development to get your solution up and running. Next we validate to ensure the solution functions as designed and meets the organization's requirements. Finally, we conduct interactive, targeted training that will increase user adoption and acclimation.


Define <strong>Requirements</strong>

Define Requirements

80% of project failures are due to poor requirements management.

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An organization's requirements for a solution are paramount for success. During requirement sessions, our Microsoft PPM Consultants listen intently to our customer's pain-points, as well as the functionality desired of the new system. After all, listening is the key to successful requirements definition. During these sessions, our Integent consultant will identify areas of potential improvement and efficiencies, and avoid situations that simply replicate a dysfunctional process. 

We then review the documented requirements in detail, and come up with a design for the new solution. Visibility of projects, dashboards for upper management, and workflows to standardize project intake are just a few examples of the design elements of any new solution. The results of the organization's maturity assessment are used to develop a training plan to aid users from all roles in seamlessly acclimating to the new processes and technology.

Installation, Configuration & Development

Installation, Configuration & Development

A flexible solution allows a client to first crawl, then walk, then run, as their maturity increases and they become acclimated with the technology and process.

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Upon gaining signed approval on the documented requirements and solution design, we move forward and installed the necessary software for the solution. The installation is followed by system validation to ensure the solution functions as designed. 

Configuration is then performed, which is the point in time when we apply the approved solutions design to the Project Web App instance. Custom fields and Project Center views, as well as security and project intake elements, are just a few of the many areas of the system requiring configuration. 

Finally, if any development is required, our Microsoft PPM Consultant will perform this as well. Whether it's reports and dashboards, to a few custom Apps, to a full-blown system integration, our development team works tirelessly to complete every aspect of the solution that requires development.

<strong>Validation</strong>

Validation

Organizations are putting at risk 12 cents for every $1 spent on projects.

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Validation is the key to ensuring that the system upon deployment to end-users functions as designed. Validation involves a few key resources of the customer, via a detailed validation script, will methodically test many facets of the completed solution. 

 For instance, project managers will confirm they can create and save projects, while PMO officers will verity the portfolio analysis capabilities provide the functionality requested during requirements definition. Executives and information consumers however will be focused on validating that any dashboards and reports produce the accurate and timely information from which to make sound business decisions. The end result producing a solution that is ready to be deployed to the user community.

<strong>Training</strong>

Training

41% of employees who receive poor job training leave their positions within the first year.

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Lastly, the most important aspect of the project to ensure user adoption is performed- Training. Inadequate training is one of the leading cause of project failure and employee turnover. This is why at Integent we take training very seriously. During requirements sessions we listened to users from different roles communicate their pain-points, as well as their wish list. We also come to understand the organizations level of project management maturity. These data points, as well as many others, are used to create a custom-tailored training program that focuses on the content users need to succeed. 

 At Integent our training is exceptional because it is a blend of lecture and hands-on exercises, delivered by instructors who are also Microsoft PPM Consultants that are out in the field every day managing projects. Exercises help solidify the instructed material. While real-world experience provides a level of knowledge not often found in a training manual. This real-world experience is brought into every classroom, whether virtual or in-person, allowing each and every student to benefit tremendously.

What our clients are saying

Alan Larkin, Meggit

I learned techniques that I was not aware of previously existed, which will help me tremendously improve my job efficiency.

Gavin Murray, Transamerica

Great to have an instructor who has used the software in real-life situations.