Dynamics CRM Sales

Sales by Microsoft Dynamics provides a complete and intuitive solution that can help salespeople be more productive so they can focus on what's most important—delivering amazing customer experiences.

And when you combine Microsoft Dynamics with Office, Skype, and Yammer, you can connect instantly with your teams. With Microsoft Dynamics, you can add collaboration and productivity to any device, anywhere.

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Dynamics CRM  <strong>Sales</strong>

Stay focused. Win faster. Build trust.

The way customers interact with businesses has fundamentally changed. Today’s customers are connected via mobile devices, plugged into their social network, and doing their own research. Your sales team must adapt to the new customer journey—building deeper relationships with customers and personalizing every interaction.

With the sales force automation tools in Microsoft Dynamics CRM, your sales teams can sell more effectively in this new era. By providing the essential insight, guidance, and tools that salespeople need, you can focus on the right customers and priorities, win faster by collaborating with colleagues, and build a trusted relationship with customers through personalized and relevant engagements

Stay focused. <strong>Win faster. Build trust.</strong>

Opportunity Management

See your opportunities and next steps with clarity
Manage customers and deals all in one place. Stay informed with accurate 3rd party firmographics, news, and compelling events from Insights, powered by InsideView. Know exactly what steps to take next with embedded business process UI and an overview of daily priorities from Cortana, your digital personal assistant. Close more deals when you connect, discover, and share ideas via Skype for Business, Yammer, Office 365 Groups, and OneNote
<strong>Opportunity</strong> Management

Social Selling

Deepen customer relationships with relevance
Find more leads by using social to identify and act on buying signals and create leads based on social posts. Get a snapshot of social activities through embedded buzz volume, trends, and sentiment analysis, using Microsoft Social Engagement. Increase response rates by reaching out to new contacts through mutual connections surfaced by Insights, powered by InsideView.
<strong>Social</strong> Selling

Planning and Management

Lead your sales teams with confidence
Hit your numbers by setting goals, monitoring results, and providing feedback and coaching in real-time. Motivate sales reps through creative and fun team-based competitions, with FantasySalesTeam, from Microsoft. Business process management aligns sales behavior with best practices, eases on-boarding of new sales reps and standardizes customer engagement.
Planning and <strong>Management</strong>

Content collaboration

Win over customers with personalized content
Create personalized sales documents as a team with automatic document generation and real-time co-authoring. Manage contextual CRM documents across SharePoint, Office 365 Groups, and OneDrive for Business. Relevant content comes to you with Delve based on what you are working on and who you’re working with. 
Content <strong>collaboration</strong>

Mobile sales

Stay connected to customers anytime, anywhere
Work on the go with rich, modern mobile apps that provide contextual news and social data, and task flows for quickly completing frequent activities. Quickly manage data using intuitive natural language voice commands to create new records, schedule meetings, set reminders, and find information. Get work done anytime, anywhere with mobile apps that work online or offline.
<strong>Mobile</strong> sales

Sales intelligence

Gain insight into your business and proactively anticipate customer needs
Sell smarter with cross-sell recommendations and lead scoring embedded inside CRM, and trending documents inside CRM dashboards. Discover new insight with Power BI’s pre-built, interactive dashboards and reports, advanced visualizations, and natural language Q&A. Gain visibility into sales performance with at-a-glance dashboards and contextual charts inside CRM.
Sales <strong>intelligence</strong>

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