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Case Study: Tetra Tech

Tetra Tech is a leading provider of consulting, engineering, program management, construction management, and technical services. With more than 14,000 staff worldwide, Tetra Tech’s capabilities span the entire project life cycle. Tetra Tech Architects and Engineers, an Ithaca, New York-based subsidiary of the nearly $2 billion Tetra Tech, Inc., needed to upgrade from their home-grown project management solution to one with advanced features and long-term support. The Tetra Tech Architects and Engineers project group supports over one hundred employees as they deliver complex building projects for schools, municipalities, sports teams and commercial builders.

What We Needed to Solve

Enterprise Project Management Solution

Tetra Tech Architects and Engineers needed a project management software solution to keep pace with their growing business.

Customized Training for Project Managers

All project managers needed full training on the features and functionality of the new software in order to excel at their jobs. With hundreds of projects completed, the company wanted to streamline project management and fully arm project managers and senior management with the latest tools and information to better manage future projects. The software product to be replaced was a home-grown, web-based system running on a platform that was no longer supported.

Solution Designed to Address Specific Needs

The PM for the project knew software experts would need to fine-tune the system to meet the specific needs of this industry-leading group. A west-coast based consulting company was used initially, but Tetra Tech Architects and Engineers required a firm with more closely related experience and deeper, first-hand knowledge of Project Server. They realized they needed someone to help use the tool more in line with what it can do, and started working with Integent.

The Solution

Training Customized to Clients Needs

Integent first conducted an assessment of the current system and project management needs, then held a series of eight tailored workshops on topics including OLAP cube management, security groups, resource assignments, project center, Gantt charts and resource availability. Recommendations were delivered on the best use of Project Server for the Tetra Tech Architects and Engineers business.

The Results

Better Visibility Equals Decisions for the Future

After the Integent work and training, Tetra Tech Architects and Engineers resource managers were immediately able to incorporate the Project Server software into their daily routines. They now have a clear picture of mid- and long-term workload for each employee, and know the status of every team for better resource allocation. Business stakeholders now have easy access to real time information, which helps facilitate business decisions and the corporate direction.

What our clients are saying

Cynthia Nicholson, Director at Tetra Tech

We realized that we needed someone to help us use the tool more in line with what it can do, and started working with Integent. Prior to this implementation, senior managers were not able to quickly analyze department workload — now, because of Integent, they can.